Government and Defence
Governments have a duty to monitor the health of public assets, extend the lifespan of those assets and reduce the total cost of ownership. By harnessing data and digital solutions, government agencies – including those responsible for defence – can bring new levels of performance to their critical asset infrastructure.
Achieve zero waste, defects and downtime.
Government and defence agencies face the challenge of increasing asset availability and efficiency, improving service delivery and reducing operating costs, like other asset-intensive operations. They are also subject to exceedingly high standards of scrutiny by a public that demand accountability and transparency. This puts pressure on governments to deliver results faster and with greater visibility.
COSOL works closely with government and defence agencies so they can realise maximum value from, and make informed capital decisions about, public sector assets – and within acceptable bounds of cost, quality and risk. Importantly, we also help them monitor, analyse and report on their ESG performance so they can meet their sustainability objectives.
By enabling government and defence agencies to implement efficiencies across their people, processes, systems and data, we help them maximise value from their critical assets and gain a ‘single view’ of public infrastructure and service operations.
The need for good asset information management is growing. Asset managers have access to waves of data from increasingly connected equipment – IoT sensors, SCADA, building management systems, in-vehicle monitoring systems and third-party data services like weather or traffic conditions. Transforming all this data into actionable insights is the challenge and opportunity for asset management information systems (AMIS).
Government agencies can apply enterprise asset management innovation to monitor the health of public assets and infrastructure, optimise uptime, extend life and reduce total cost of ownership.
Though these assets deliver large volumes of data, they often struggle to leverage that data to create actionable insights. Information systems are often siloed, particularly when departmental responsibilities shift with political change, making it difficult to manage and optimise data.
COSOL partners with agencies at federal, state and local levels of government to bring new levels of resilience and performance to their critical asset infrastructure. We do this by facilitating a systematic approach to asset maintenance and enabling our partners to achieve zero waste, defects and downtime in their operations and supply chains.
COSOL has enabled government clients to:
- develop asset information strategies and roadmaps that lay the foundation for continuous improvement of asset management systems
- establish open data standards to share asset information with external stakeholders
- architect solutions and select platforms that improve solution performance and capabilities
- streamline and automate workflows on asset and geographic data exchange between state and local governments
- establish compliance with new asset information standards such as GDA2020.
The defence sector depends on comprehensive and accurate information to make critical decisions. Precision of data is key for defence organisations to be able to deploy capability anywhere, effectively ensuring efficient operations.
COSOL works with our defence industry partners to improve efficiencies across their people, process and systems. We leverage cutting-edge technology and accurate, real-time data so all three branches of defence – land, sea and air – can make forward-looking decisions. We help our defence industry partners integrate tailored digital and data solutions throughout the entire asset lifecycle, develop and refine new asset management strategies, and build better business improvement processes and operating models.
We focus our services on the optimisation of defence assets by improving processes in the areas of operations, maintenance, logistics, finance and human resources. We deliver complete managed support services that are a perfect match for the management of large and often widely dispersed defence assets.
We are committed to long-term relationships with our defence colleagues and have a wide range of specialists and IT consultants with defence clearance and an in-depth knowledge of technologies such as SAP, Hitachi Ellipse, IBM Maximo and Esri’s GIS technologies.
Protecting the services Australians Rely on with Reliable Data
From 20 Legacy Systems To One Source Of Truth
Advanced Data Solutions for Government Decision-Making
Compliment your team with experts in all things data; from data modelling and visualisation to leaders in data strategy.
COSOL's Toustone Intelligence Team’s Government data services supports local, state and federal departments with their data and analytics projects to ensure you meet deadlines on time and with excellence.
For nearly a decade, COSOL's Toustone Intelligence Team has been a trusted partner for government organisations across Australia, navigating their data and advanced analytics challenges. Our expertise is evident through the compelling government case studies we showcase on this page. We support government through the provision of two key services:
- By embedding a COSOL's Toustone Intelligence Team data expert, or team of experts, into your government organisation on a needs basis. This is known as Professional Services.
- Leveraging our predictive people analytics to help you reduce staff turnover among public servants.
At our core, COSOL's Toustone Intelligence Team understands the intricacies of government data landscapes, and have the understanding, desire and adaptability to meet your unique needs, whether at a federal, state or local level. Moreover, we prioritise the security and confidentiality of community data. This commitment is exemplified by the stringent policies and standards COSOL's Toustone Intelligence Team adheres to, including:
- GDPR Compliance
- Adherence to ISO/EIC 27001:2022 Information Security Management Systems
- COSOL's Toustone Intelligence Team’s Comprehensive Security Policy.
COSOL's Toustone Intelligence Team are approved suppliers and partners on the following Government panels across Australia:
- Australian Government – BuyICT Digital marketplace: COSOL's Toustone Intelligence Team is approved to provide Data Science, Emerging Technologies, ICT Labour Hire, and ICT Systems Integration solutions.
- New South Wales (NSW) – BuyNSW SCM0020: Prequalification Scheme: ICT Services. We are self-identified to provide IT Consultants; Cloud products and support; Infrastructure and network; and Managed and outsourced services
- The Australian Capital Territory (ACT) – ACT Gov Suppliers Profile
- Queensland (QLD) – ICTSS.13.03 Whole of Government ICT suppliers panel.
With COSOL's Toustone Intelligence Team, Australian government entities can confidently harness the power of data analytics to make smarter, informed decisions for the community, while ensuring the safety and integrity of sensitive information.
Australian and State Government departments and Local Councils have one thing in common: They all struggle with the volume and diversity of data sources, making data quality and integration difficult. Here are some of the common data challenges you may have, which COSOL's Toustone Intelligence Team can help you solve:
- Poor data quality
- Siloed and disjointed data
- Limited analytical capabilities
- Lack of skilled personnel
- Staff retention
- Outdated technology infrastructure.
Let’s explore the impact of these challenges and two solutions COSOL's Toustone Intelligence Team has for our government clients in Australia.
Challenge: The lack of in-house data analytics capabilities and poor data quality
$20 million
Embed data experts into your government organisation on a needs basis
COSOL's Toustone Intelligence Team can help you with all of these aforementioned data challenges. And the shape it takes is yours to decide. Some government departments prefer that we provide them with our data experts as an in-house resource for a period of time to assist on specific projects. Other government departments may prefer that COSOL's Toustone Intelligence Team take end-to-end management of a data project.
You can view COSOL's Toustone Intelligence Team as either an extension of your department who you can trust to take care of all things data, or as a trusted consultant you call in when you need extra assistance. Ultimately though, skill shortages of data scientists, data analytics, machine learning experts and business analysts ceases to exist when you partner with COSOL's Toustone Intelligence Team.
Our Skill Set
Our team is skilled in a range of business intelligence tools, including Yellowfin BI, Power BI, Tableau, Qlik, and Amazon QuickSight, along with programming expertise in Java and Python. Additionally, we excel in data modelling with Oracle, MS SQL Server, and AWS Redshift database technologies.
Some of the data expertise COSOL's Toustone Intelligence Team can provide your teams include:
- Data Integration
- Data Modelling
- Data Visualisation
- Data Strategy
- Development Support
- Embedded Analytics
Benefits to Government Departments
As leaders in Decision Intelligence solutions, and with decades of data experience, including 10 years of experience working with Government organisations, embedding COSOL's Toustone Intelligence Team within your organisation can:
- Maximise your workforce flexibility.
- Support your end-to-end data requirements (from Advisory, Project Management, Business Requirements, right through to Delivery).
- Provide a cost-effective solution to labour shortages.
- Address data skill gaps.
- Guarantee customer IP continuity.
- Complement your existing workforce. Join the disjointed.
COSOL's Toustone Intelligence Team Solution 2:
Leverage data insights to retain valued public servants
What if staff churn of your in-house data and analytics teams is creating additional projects or financial pressure.
Or maybe, you have concerns with several of your divisions or departments staff turnover? You are not alone. All organisations know the risk and costs of losing valued staff.
It is great to see that the Australian Government’s 2022-23 Budget commitment to achieve savings of $3.6 billion over 4 years is a priority for the Australian Public Service through their work to rebalance the workforce which includes work to attract and retain talent. After all, in 2021–22, separation rates rose to levels above those seen before the pandemic. If Australia’s unemployment rate remains very low, the APS separation rate may continue to be elevated until the end of 2024.
And this is where we can help. COSOL's Toustone Intelligence Team’s staff retention platform gives you the visibility you need to proactively manage staff turnover. It has the ability to identify 87% of staff who are planning on leaving in the next 12 months with a 96% accuracy rate.
With such accurate predictive insights into who is at risk of leaving and why, you can focus your resources on addressing common triggers of turnover and retaining your valued staff.
Contact us for a confidential discussion to discuss your organisations goals related to staff retention.
Government Case Studies:
COSOL's Toustone Intelligence Team's Data Consolidation and Reporting Solutions for a State Government Health Department
Recognising the need to consolidate their data, one of Australia’s largest State Government Public Health Systems required COSOL's Toustone Intelligence Team’s expertise to understand their patients and the various levels of health data across the board better.
Operating 220 public health hospitals as well as providing community health and other public health services through a network of local health districts, specialty networks and non-government affiliated health organisations, they had a large council area with many different hospitals and general practitioners.
With a large volume of health-related datasets and a lack of in-house capabilities, COSOL's Toustone Intelligence Team was engaged to supply Power BI data modelling and reporting skills onto their platform by embedding COSOL's Toustone Intelligence Team Data and Business Analysts.
This meant that the Government Health Organisation was not only able to view the required information across the area, but the reporting dashboard also could flex and expand depending on the end user, their requirements and the level of access needed.
The automation of reporting provided the dual benefit of cost savings and removed the risk of errors due to the manual handling of data.
Profeesional Solutions
Transforming Data Challenges into Unified Insights with COSOL's Toustone Intelligence Team
One of Australia’s largest customer service agencies providing one-stop access to government services across 250 service centres experienced large volumes of data, making it difficult for them to gain a holistic view across the various government departments.
While they had a software solution that had a Yellowfin reporting layer to manage the many and varied types of vehicle licences, there were approximately 150 types of licences that needed to be consolidated and sent to different government departments.
Coupled with the lack of in-house capabilities to do the work of configuring the inbuilt data analytics and Business Intelligence platform of the software, COSOL's Toustone Intelligence Team provided an in-house Data Analyst to develop a reporting platform to bring together the complex data across the various departments into one place.
Key information such as licence expiry was now viewable from this report, allowing individual departments to have an overview of the key datasets related to their business goals and KPIs.
Leveraging COSOL's Toustone Intelligence Team’s capabilities provided this organisation with a comprehensive view of its operations, achieving faster and more efficient insights to improve customer service delivery.
Profeesional Solutions
Unlocking a new era of waste management efficiency & environmental stewardship through analytics
The North East Waste and Resource Recovery Group (North East WRRG) was brought together to advance the circular economy, reduce landfill waste, and encourage recycling as much as possible in the region.
The group worked with seven Councils in North East Victoria: Alpine, Wodonga, Wangaratta, Indigo, Benalla, Towong and Mansfield. And also worked with three Alpine Resort Management Boards: Falls Creek, Mt Hotham and Mt Buller/Mt Stirling.
Struggling with the complexities of disjointed systems across each council, and the need for data consolidation, digitalisation of their waste management services across the 10 councils was required.
COSOL's Toustone Intelligence Team was engaged to set up a reporting system using a Business Intelligence platform which collected data from each council to understand what type of waste was being delivered to the local landfill.
Embedding Data and Business Analysts to digitally transform their systems and harness the power of Business Intelligence, COSOL's Toustone Intelligence Team not only consolidated disparate data streams but also provided each council with tailored insights to drive localised recycling efforts.
Additionally, our centralised dashboard offered a comprehensive holistic overview of the North East region to the Victorian Government, enabling informed decision-making and strategic planning for a more sustainable future.
Profeesional Solutions
Our Policies and Standards
We uphold the highest standards of data protection and privacy, aligning with global best practices such as the General Data Protection Regulation (GDPR). COSOL is also ISO accredited 27001:2022 certified.
Learn more about our comprehensive policies and standards that govern our operations, guide our decisions, and uphold our commitment to excellence in all that we do.
Related solutions:
EAM as a Service
(EAMaaS)
Access EAM software through a web browser and mobile client while we take care of the security, backups, availability and performance.
Application Managed Support
Asset Information Ecosystem Roadmaps
Asset Management
Training
CLIENTS
