Utilities
In energy, water and gas, the cost of unreliable assets is not just measured in downtime. It is measured in community impact, regulatory consequence, and trust that takes years to rebuild.
We fix what is actually broken - dirty data, failing processes, systems nobody trusts, and teams without the right capability. Twenty-five years in utilities means we know exactly where to look. And we stay accountable for the outcome long after the work is done.
Utilities do not have a technology problem. They have a data and reliability problem.
The utilities that will outperform their peers treat asset information as a strategic capability. Most do not. Yet.
Across energy, water and gas, the organisations managing well right now share one characteristic. They can connect real-time asset condition to maintenance strategy and field execution. They make decisions based on data they trust. When the regulator asks a question or a safety event demands an answer, their asset information holds up. Everyone else is managing consequences they could have seen coming.
The pressure is only increasing. Energy networks are navigating a transition that demands precision - distributed generation, bidirectional flows, and workforce coordination across regions with vastly different readiness. Gas operators are making 40-year asset investment decisions inside a 10-year regulatory and energy policy window. Water utilities are reporting to auditors who verify the data, not just receive it. In every case, the quality of your asset information determines the quality of your outcome.
This is where COSOL works. Fixing the data foundation, aligning the processes, building the workforce capability, and connecting the systems that field teams and leaders both depend on. But the goal is not just clean data - it is asset intelligence. The ability to see what is happening across your network, anticipate what is coming, and make decisions with confidence before consequences arrive. Not as a one-time project. As an ongoing commitment to the performance your community and your regulators expect.
The tensions utility teams are managing every day
management specialist
How we help Utilities
EAM/ERP Market Assessment & Strategy Alignment
Data Lifecycle Integrity and Migration
EAM System Add-Ons
We know utilities. All of Them.
Electricity networks built to move power in one direction are being redesigned around bidirectional flows, distributed generation, and consumers who are also producers. Ageing transmission and distribution infrastructure must be maintained with greater precision than ever - while operators manage ESG commitments, regulatory reporting, and the commercial pressure of the energy transition.
Reliable asset data is not optional in this environment. It is what makes network performance measurable, maintenance defensible, transition programs viable, and ESG commitments reportable with confidence.
COSOL helps energy utilities build the data foundations, EAM capability, and spatial intelligence that this operating environment demands. We have worked with CS Energy, Horizon Power, Endeavour Energy, Western Power, Synergy, Essential Energy, Stanwell Energy, CleanCo Queensland, Energy Queensland, and Snowy Hydro across generation, distribution, and transmission.
Water utilities manage some of the most complex and geographically dispersed asset portfolios in the country. Pipes, pumps, treatment plants, storage tanks, flow meters, and the structures that connect them - across networks that are largely invisible and must perform without interruption. Regulators audit the data. Communities depend on the outcome.
For water utilities, data integrity is not aspirational. It is a regulatory requirement with direct consequences if it falls short - and increasingly the foundation on which ESG performance is reported and verified.
COSOL helps water utilities build the systems, data quality, and manage the EAM systems and maintenance programs that regulated performance demands. We are a long-term partner to some of Australia's most data-driven water businesses - organisations that use asset data to drive daily decisions. Some of the water organisations we have worked with include Unitywater, Wannon Water, Hunter Water, Urban Utilities, Melbourne Water, TasWater, Goulburn-Murray Water, and Power and Water Corporation.
Gas networks are at an inflection point. The shift toward hydrogen and renewable alternatives is reshaping how these networks are planned, maintained, and reported on. Asset data quality, maintenance strategy integrity, and the ability to demonstrate ESG performance are no longer optional - they are what regulators, investors, and communities now expect.
The challenge for gas operators is not just managing the transition. It is doing so while keeping existing infrastructure reliable, compliant, and performing.
COSOL brings the same rigour we apply across energy and water to gas infrastructure. We help operators build reliable asset foundations that hold up under regulatory scrutiny and support the transition programmes being built on top of them. We have worked with Genesis, Mercury, Exxon Mobil across gas and multi-utility networks in APAC and Americas.
Utilities - work we have done, results that are real
The result: Vendor support risk eliminated. Data integrity maintained throughout. Field teams operating on a faster, more intuitive mobile platform. And for the first time, Wannon Water has the foundation to move into MAS Health - asset health scoring, remaining useful life analysis, and condition-based maintenance across its entire network.
Wannon Water has relied on COSOL across assessment, implementation, upgrade, and ongoing support for over four years.
"Assets are crucial Wannon Water. They want to see the performance and health of their assets because that is what drives their business. MAS Health is going to help them see exactly what is happening with assets in the field."
- Koos Kunneke
Functional Team Lead - Maximo, COSOL
full case study
Unitywater provides essential water supply and sewage treatment to residents and businesses across South-East Queensland. The organisation needed a partner that could both manage complex systems and help build a long-term asset management capability. What began as EAM support has become a long termutility partnership.
Today COSOL runs 24/7/365 managed support for 500+ users across IBM Maximo, Esri ArcGIS and ArcFM, WebMethods, and EZMaxMobile. But the relationship goes well beyond support. COSOL has delivered GIS advice and solution development, asset information ecosystem integration, GDA2020 spatial migration, utility network migration, AMIS improvement roadmaps, and platform upgrades.
"The fact that COSOL brought a systematic approach to project management, while still remaining approachable and flexible was a key factor in our good working relationship and positive project outcomes."
- Sarah Ryder
Unitywater Project Manager
CS Energy operates a generation portfolio exceeding 3,500 megawatts and was preparing for a significant platform transition - from SAP ECC6 to SAP S/4HANA. Before committing to that transition, the organisation needed an honest picture of its current business processes: where they worked, where they varied between sites, and where they would create problems in a new system if left unchanged.
COSOL delivered current and future state process mapping using SAP Signavio, supported by detailed documentation of every pain point addressed by each proposed change. Stakeholder engagement was managed with minimal disruption through a three-stage approach: document review and survey, informed one-on-one interviews, and validation workshops. Day-in-the-Life documents were built for each interim process to support change adoption.
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Whether your EAM platform is carrying years of technical debt from a previous vendor, your mobile workforce is operating on systems that are slowing them down, your crew dispatch processes are costing you efficiency you cannot see yet, your asset data does not hold up under regulatory scrutiny, or your GIS and EAM environments are not talking to each other - these are not new problems for us.
COSOL have cleaned up inherited Maximo environments for regulated water utilities reporting to the Essential Services Commission. We have modernised mobile solutions for field teams across 1.3 million square kilometres of network. We have rebuilt spatial data foundations for utilities where a single datum error carried legal consequences.
The utilities we see performing well in front of regulators, boards, and communities are not the ones with the most technology. They are the ones where asset information quality is treated as a strategic capability - not an IT problem.
If you need an honest assessment of where your asset management programme sits today, a clear roadmap for what the next five to ten years of maturity looks like, or a partner who will stand behind their advice when the regulator asks the hard questions - that is the conversation we are built for.
COSOL have delivered AMIS roadmaps, platform strategies, and long-term advisory relationships for utilities across energy, water and gas in APAC. We do not present findings and leave. We stay accountable for the outcome.
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