Master Data Services

Your EAM/ERP is only as good as the data inside it.

Most asset management systems underperform - not because of the platform, but because of what is in it: Incomplete bills of materials, missing task lists, inconsistent parts catalogues, and maintenance plans that do not reflect how equipment actually runs.

COSOL builds the master data foundation your EAM or ERP needs to perform. We do not embed a consultant and leave your team to do the work. We deliver the data, reliably.

Book a Master
Data Diagnostic
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Over 150
years of combined master data expertise across our specialist team
1000s of
equipment items for which COSOL has built master data ranging from light vehicles to processing plants.

12 Countries

And over 100 locations where COSOL master data programs have been delivered
The problem does not fix itself

Internal maintenance teams are often assigned master data work alongside their regular load. The time required for it to be accurate and reliable is significant and almost always underestimated. Naturally, urgent day-to-day work takes priority and master data falls behind. And as result, quality drops.

In the decades COSOL has been providing master data services we see the same, predictable result: sub-standard maintenance plans, reactive scheduling, missed improvement opportunities, and asset performance that never reaches its potential. Soon enough, planners and schedulers stop trusting the system and they fall back to relying on spreadsheets and out-of-date records. That compromises quality, safety, and efficiency.

The problem does not fix itself. But it can be addressed at any point in the asset lifecycle, and when it is, the return is measurable.

"Before our mining customer fixed the master data, their planners were spending a considerable amount of their time chasing parts that were not in the system. But the problem was not the platform; it was their data or lack thereof. To resolve this, we simply built BOMs for each maintenance item, and the result was straightforward: having the right part available at the right time. Inaccurate master data, leads to low availability and reduced reliability,”
Bruce Hand | Capability Managers Master Data Services

The COSOL Approach

COSOL's Master Data Services runs as a structured project with dedicated specialist resources and purpose-built tooling. We scope the work, assign the team, and deliver the data, all to your standards, in your EAM/ERP system, and ready to use.

Our specialists combine master data design expertise with trade and engineering qualifications. They have decades of hands-on field experience across mining, utilities, oil and gas, processing, and transport. They have worked on the systems, dealt with the failures, and built the data structures that support reliable maintenance.

Importantly, we are platform-agnostic. Our team do though, have deep specialist capability across IBM Maximo, SAP PM/EAM, and Ellipse. So, if your organisation runs multiple platforms across sites or business units, we can span them.

For asset-centric organisations without established master data standards, COSOL can design those standards first - built to support reliability, planning, scheduling, financial management, and reporting.

In fact, we have done over 50 of these over the years.

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Talk to a Master
Data Specialist

What we build and what we load

COSOL's Master Data Services covers every data type your EAM or ERP system needs to plan, schedule, and execute maintenance reliably.
Here are our most popular master data services:

Functional Location Hierarchies

We build functional location structures designed to support your maintenance processes and reporting requirements, not generic templates, but hierarchies specific to your asset register and operating context.

Asset-Specific Maintenance Strategies

We build machine-specific strategies with task lists, maintenance frequencies, labour requirements, and linked technical documents. These are built for your operating environment, not copied from an OEM manual and left for your team to interpret.

Every strategy is tied to how that asset actually runs on your site, under your conditions, within your risk profile.

Task Bills of Materials (BOMs)

We build as-built equipment BOMs to your client specifications and system standards. Accurate BOMs are the difference between a planner who can order parts with confidence and one who is calling the warehouse on the day of the job.

Where required, we identify part supersessions, validate against your materials register, and flag critical spares for review.

Work Instructions and Inspection Sheets

We write complete work instructions and inspection sheets to your templates, using site-specific attributes and your terminology. Unique to COSOL we can also connect you to our OnPlan Digital Work Management App, where we configure documentation directly for digital execution, replacing paper-based processes with instructions your teams can access and complete in the field.

Parts and Materials Cataloguing

We catalogue parts to your materials register, identify supersessions, and validate parts against current supply chain records. Clean, consistent parts data reduces unplanned spend and improves planning accuracy.

ERP and EAM Load Sheets

We build data load sheets formatted for clean, auditable upload into your target system. For IBM Maximo, SAP PM/EAM, Ellipse, or other major CMMS and ERP platforms , we work to your upload specifications, not a generic format.

Our Master Data Services can be engaged at any stage of the asset lifecycle

Situation What we do
New asset commissioning Build all master data before go-live so your team starts ready, not reactive
Legacy data remediation Audit, clean, and rebuild data in systems where quality has degraded over time.
System upgrades or migrations Structure and migrate master data to your new platform with integrity intact
Ongoing master data governance

Maintain data quality as a managed service, as a set fee, based on agreed SLA's so you know our team of experts have your Master Data covered, year in, year out. Reliability you can trust.

Some of the benefits you can expect to see as a result of our Master Data Services
  • Planners and schedulers will start spending their time planning rather than not chasing information, calling warehouses, or rebuilding job packs from scratch.

  • Work orders are consistently issued with the right parts, the right instructions, and the right task sequence already attached.

  • Maintenance strategies start reflecting your actual equipment, operating conditions, and risk profile - not a generic OEM schedule.

  • Supply chain teams start ordering the right parts because the BOMs are accurate.

  • Leadership trust increases as they find themselves reporting on asset performance with reliable data.

"With the purchase of numerous new assets over the last 4 years, we knew that it was crucial to get our master data setup correctly for the ongoing maintenance of the equipment. We engaged COSOL to develop our new equipment master data and quickly formed a good relationship, they understood what was required of them to achieve the desired outcome. The quality of the delivery from COSOL has been high and we have been able to effectively manage our assets, making minor changes to tasks lists as we complete tasks for the first time and learn."

James Barrett | Senior Mechanical Engineer
GLENCORE

COSOL's Master Data Team - Backed by on-real field experience

COSOL's master data specialists are not generalists who have learned asset management from a textbook. They hold trade and engineering qualifications. They have worked in the industries they now serve as specialists. They understand the difference between a task list that works on paper and one that works on the floor at 2am.

Our team is based across Australia, including in Mackay, Cairns, Townsville, Brisbane and Perth, and has built master data for equipment ranging from heavy mining mobile plant and processing plants through to rail rolling stock, water treatment assets, and gas pipeline systems. That breadth of hands-on experience is what makes our output more than technically correct, it is operationally credible.

What our master data customers have told us
25%
Planning Efficiency improvement
50%
Reduction in transaction costs
20%
Improvement in work excecution efficiency
"I would recommend COSOL for any new equipment master data builds or reviews. They have quality personnel who not only are able to smash through the work, but have real world experience working on the equipment so can provide useful insights and suggestions. "

James Barrett | Senior Mechanical Engineer
GLENCORE

Part of something bigger

Master Data Services does not sit in isolation. It connects to the broader way COSOL supports asset-centric organisations across the full asset lifecycle. Here are four other COSOL solutions that can help you built your asset performance and reliability.
Operations Readiness
When new assets are commissioned, master data is the foundation that determines whether your team starts Day 1 ready or reactive.
Visit Operations Readiness
Master Data as a Service (MDaaS)
Once the data is built, we manage its ongoing quality through a structured governance program.
Learn about MDaaS
OnPlan Digital Work Management
Work instructions built in a master data engagement can be configured for digital execution via COSOL's OnPlan App, putting the right instructions in the hands of your people in the field.
Learn about OnPlan
EAM System Optimisation

If your platform is underperforming,
master data quality is often the root cause.
We can assess and fix both.

Leverage your EAM ERP Performance
Bruce Hand | Capability Managers Master Data Services
COSOL's Master Data Services capability is trusted by:
Rio Tinto logo
BHP logo
Newmont logo
Glencore logo
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Hancock Iron Ore logo
James Hardie logo
Whitehaven logo
Santos logo
Senex logo
Ocenagold logo
These organisations chose COSOL because they needed the data right, the first time.
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Know you have a master data problem,
but not sure where to start?

Many customer engagements have started with a Master Data Diagnostic. We assess your current data position across your EAM or ERP system, identify the gaps, and scope a remediation or build program to match your timeline and budget.

There is no obligation beyond the diagnostic. But most teams find that seeing the actual state of their data makes the next step clear. We also don’t leave you stranded – we have decades of experience to be able to execute independently on any recommendations or partner with you align the way. It’s your choice.