Application Managed Support services are transforming the corporate service delivery market from the traditional reactive, ‘break-fix’ model of support to a proactive program of monitoring, maintenance, and continual improvement.

Download our Guide for an introduction to the structure, standard inclusions, and deliver approach of COSOL's Application Managed Support offering, including:

• Service Design
• Service Transition
• Service Operation

Use this document to help inform requirements during the Service Design phase and evaluate COSOL's Application Managed Support in comparison to the available alternatives.