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APPLICATION MANAGED SUPPORT
An introductory guide to COSOL's delivery approach of Application Managed Support
Application Managed Support services are transforming the corporate service delivery market from the traditional reactive, ‘break-fix’ model of support to a proactive program of monitoring, maintenance, and continual improvement.
Download our Guide for an introduction to the structure, standard inclusions, and deliver approach of COSOL's Application Managed Support offering, including:
- Service Design
- Service Transition
- Service Operation
Use this document to help inform requirements during the Service Design phase and evaluate COSOL's Application Managed Support in comparison to the available alternatives.
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